Smart Shield Systems is hiring a skilled Security Systems Technician to install, service, and troubleshoot residential and commercial security systems. The ideal candidate has hands-on experience with alarm systems and low voltage wiring, and takes pride in clean work and excellent customer service.
Responsibilities:
- Install, service, and troubleshoot alarm systems (panels, sensors, keypads, sirens, etc.).
- Install and configure video surveillance systems (indoor/outdoor cameras, video doorbells, mounts).
- Perform system takeovers, upgrades, and troubleshooting service calls.
- Run and terminate low voltage wiring when needed (attics, walls, crawlspaces).
- Install smart home devices and automation (locks, thermostats, lighting, etc.).
- Install and support access control equipment (smart locks, keypads, access schedules).
- Configure systems and assist with app setup and customer training.
- Communicate professionally with customers and internal office staff.
- Document work performed (equipment installed, job notes, issues, recommendations).
- Maintain jobsite cleanliness and professional standards.
Requirements:
- 2+ years of experience in security systems installation (alarms required).
- Low voltage wiring experience strongly preferred.
- Experience installing and servicing cameras (WiFi and/or PoE preferred).
- Troubleshooting skills and ability to work independently.
- Strong customer service and communication skills.
- Valid driver’s license and reliable transportation.
- Must have own hand tools (and be willing to use company equipment where provided).
Preferred (Big Plus):
- Alarm.com experience.
- Qolsys / DSC / Honeywell/Resideo / 2GIG experience.
- Access control experience (strikes, mags, REX, door contacts).
- Networking basics (router troubleshooting, signal testing, cable termination).